Frequently Asked Questions

Frequently Asked Questions


Does Martijn work here?

How do I place an order?

Why would I set up an account?

What materials are used in production?

About your order

Do I receive an order confirmation?

Can I change my order?

I'd like to cancel my order, how do I do it?


Are you able to ship all goods globally?

I have written an incorrect address, how can I change it?

When will I get my order?

Where do you ship from?

Can I collect my items from your warehouse?

I can't select a shipping method for my order, how can I send my goods?

Return policy

How do I return my order?

What happens to my order during the return process?


How do I contact Martijn or his management?

Where can I leave business inquiries regarding the webstore?